Let's Make Great
Things Together
Profile
A detail-oriented software and support specialist with experience in customer service and IT support across various industries including eCommerce logistics, website hosting, and business software. Passionate about data and transforming them into compelling visualizations that tell meaningful stories.
Work Experience
Technical Support Coordinator
I recently worked for an eCommerce logistics company coordinating with engineering, sales, and warehouse teams to troubleshoot and resolve issues related to order fulfillment, inventory discrepancy, inbounding, integration, shipping, and billing. I reviewed invoices for incorrect charges, refunds, and disputes.
Website Hosting Specialist
I worked for an internet domain registrar and website hosting company helping customers maximize their online presence and maintaining a reliable website hosting services, troubleshoot websites, DNS, email, databases, backups, and other products. I managed customer accounts, including documentation of customer interactions and sales activities.
Associate-IT
I worked for a multinational business software company supervising clients with their accounting records, providing IT support and business application support such as bank reconciliation, payments, invoicing, payroll, and other financial transactions. I assisted clients with installation and maintenance, and provided guidance and training on software functionality.
Portfolio
Living Life One Dataset at a Time
Welcome to my training portfolio, living life one dataset at a time. My journey includes training with the Google Advanced Data Analytics Professional Certificate, equipping me with the essential skills to tackle large datasets and extract meaningful patterns. I am passionate about data which fuels my curiosity and enthusiasm in unraveling patterns and visualizing insights. I find joy in the world of data.
Explore my collection of visualizations on Tableau Public, where I blend data, design, and storytelling to create meaningful narratives. Let’s connect and make great things together!
Tableau Public
Tableau Public is a free platform which allows you to work with public data where you can explore, create, and share data visualizations online.
Photography
Photography brings out the artistic and creativity side of me on how I see the world through a lens. Explore my collection of travel photos which captures moments, meditating with a camera, and appreciating the world around me. Photography is more than just a hobby, it is a way of preserving memories and emotions.